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Will County Health Department and Community Health Center

Main Office
501 Ella Avenue
Joliet, IL 60433
815-727-8480
Fax 815-727-8484
TDD 815-727-8690

Community Health Center
1106 Neal Avenue
Joliet, IL 60433
815-727-8670

Eastern Branch Office
44 Town Center
University Park, IL 60466
815-727-8803
708-534-0800
Fax 708-534-3455

Northern Branch Office
323 Quadrangle Dr.
Bolingbrook, IL 60440
630-679-7000
Fax 630-679-7015

Youth Services
407 W. Jefferson St.
Joliet, IL 60435
815-727-5065
Fax 815-727-0136

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Will County



Homeless Case Management

Program Description

Utilizing a clinical case management type model, the Will County Health Department, Mental Health, Forensic, & Addiction Services, PATHfunded Homeless Case Management Program provides services that are client-centered, individualized, short to long term in duration and of moderate to long term in intensity, for those clients who are homeless and seriously mentally ill or seriously mentally ill with a co-occurring substance abuse problem (MISA).

Target Population

  • Individual has a serious mental illness or suffering from serious mental illness and have a substance abuse disorder, and
  • is 18 years of age or older, and is homeless or at imminent risk of becoming homeless.

Program Values and Principles

  • Services provided are client-focused and community based;
  • Services provided shall aim to; empower clients, be family-focused, be provided in a manner that is ethnically and culturally appropriate;
  • Services shall be provided on and off-site;
  • Services hall build upon the client's strengths and seek to assist the client in functioning in the community to the fullest extent possible;
  • To provide services that are accountable and coordinated with State (SOF) and community care providers, with emphasis on continuity and consistency levels of care;
  • Seeks to protect the client's rights and assist the client in advocating for his/her rights; and
  • Services provided shall be in accordance with current clinical knowledge and accepted standards of practice.

Services Provided

  • Screening of all referrals
  • Mental Health Assessment
  • Individualized Treatment Plan Development, Modification, and Review
  • Case management services
  • Individual counseling
  • Per physician order, medication monitoring
  • Referral and linkage with basic resources (i.e., pubic benefits/entitlements, medical/dental services, substance abuse services, and vocational/ recreational services
  • Assist the client in locating and obtaining save, stable and affordable permanent housing
  • Assistance in developing and/or maintaining a family/community support system
  • Assertive client monitoring and follow-up

Program Goals/Outcomes

  • Achieve and maintain clinical stability and compliance with recommended treatment and services
  • To improve and/or maximize the individual's level of functioning
  • To assistance in becoming economically self-sufficient
  • Prevention of unnecessary or inappropriate psychiatric hospitalizations
  • Referral and linkage with identified needed services
  • Provide continuity of care in service care