Main Office 501 Ella Avenue Joliet, IL 60433 815-727-8480 Fax 815-727-8484 TDD 815-727-8690
Community Health Center 1106 Neal Avenue Joliet, IL 60433 815-727-8670
Eastern Branch Office 44 Town Center University Park, IL 60466 815-727-8803 708-534-0800 Fax 708-534-3455
Northern Branch Office 323 Quadrangle Dr. Bolingbrook, IL 60440 630-679-7000 Fax 630-679-7015
Youth Services 407 W. Jefferson St. Joliet, IL 60435 815-727-5065 Fax 815-727-0136
Are prenatal services offered by Family Health services/ Family Case Management?
No, but we assist you with finding prenatal services - including the Community Health Center. Family Case Management will help you in finding needed services in the community - WIC, health care, housing, etc.
How do I pay for these services?
There is no cost for Family Case Management Services. We will assist you with applying for Medicaid/All Kids when you come for Family Case Management and WIC services.
What is a Denver Screen?
It is a screen to determine if your child has a pattern of normal growth and development. Family Case Management will assist you in helping your child reach their maximum potential development through education and referrals.
Why are home visits made?
Home visiting allows professional staff to visit with you in a confidential comfortable and familiar setting to assist you and your family in adjusting to many circumstances such as high-risk pregnancies, coping with family issues and concerns or illness.
Teen parents face special challenges in juggling schoolwork along with the demands of pregnancy and/or raising a child. TPS is designed to help young parents overcome obstacles that might keep them from earning a diploma.
Why should I stay in school?
Staying in school and earning a high school diploma or GED certificate can help you be a great parent. Graduates have more opportunities to find better paying jobs which allow you to give your child things they need and want. You can become more confident in your self and be proud of yourself when you get your diploma. It is a great achievement and not an easy task with the parenting responsibility you have, but TPS is here to help you succeed.
How can TPS help me with school?
TPS can help you find and pay for reliable child care. TPS can assist you with transportation if lack of transportation keeps you from attending classes. TPS can assist you with required school supplies and textbooks and pay some required fees. Attending school regularly may qualify you to earn valuable gifts.
I already quit school. Can TPS help me?
TPS can work with you to find a school or GED program that is right for you. Once you are enrolled in school you are eligible for the benefits of TPS.
How can TPS help me with parenting?
TPS has Registered Nurses and trained staff dedicated to working with young parents. They can help you with your parenting needs such as child development, relationships, health care and immunizations, and family planning and establishing paternity. They can answer your questions and make appropriate referrals to any resource you might need. They will track your progress in school and help you stay on track to graduate.
How much does it cost to join TPS?
TPS is free to qualified teens.
Where is TPS located?
You can have contact with the TPS workers at your local DHS office or any of our WCHD offices.. TPS can also come to you at your home, school,or other location.
How much does it cost?
Free
Where do I have to go for services?
We come to your house, school, hospital or other location to do an initial assessment. Once you a part of the program, you Support Worker will see you at your most convenient location. Some of her contact may also be at the WCHD office.
How do I know if I qualify for services?
A trained staff will visit with you for about 30 -60 minutes. She will discuss with you what is going on in your life and how having a baby will affect your life once it is born. She will then make recommendations and give you referrals to appropriate services, including HFI, that will help you meet your needs.
How often will I see my HFI Support Worker?
Usually on a weekly basis at first but then, after she gets to know you and your needs, arranged depending on your situation.
How long will I receive services?
HFI can visit you up to when your child is five years old but you can voluntarily stop services at any time.
What does the Support Worker do on a Home Visit?
She talks with you about what is going on in your life and with you and your baby. She will discusses how to best resolve your problems or concerns. She will talk about child development, positive parenting skills and how to have healthy child-parent relationships.
What additional services does HFI offer?
We offer referrals to a variety of community services such as support groups, food pantries, car seat programs, clothing and housing needs, TPS, immunizations/well child clinics, All Kids/Family Care and Family Planning Wavier.You also may become involved in the Teen Panel. Hfi also offers Focus Groups on a variety of topics.