Adult Outpatient Services

Program Description

Serving the Will County area, the Adult Outpatient Services Program provides community-based mental health outpatient services for those individuals who are seriously/chronically mentally ill or who may be at risk of becoming seriously/chronically mentally ill. Priority for receiving services is reserved for those individuals being discharged or deflected from a local or State operated facility (SOF) inpatient psychiatric unit.

The program incorporates the following values and principles:

• client-focused and community-based;
• aim to empower person served, to be family-focused when appropriate, to be provided in a manner which is ethnically an culturally appropriate;
• provided on and off site;
• builds on the strengths of the person served and shall seek to assist the person served in functioning in the community to the fullest extent possible;
• coordinated with other community care providers and emphasizes continuity of care;
• seeks to protect the rights of the person served and to assist in advocating for his/her rights, and
• is in accordance with current clinical knowledge and accepted standards of practice.

Persons served are assigned to multidisciplinary treatment teams who have the collective responsibility and accountability, in conjunction with the active participation of the person served, for the assessment, development and implementation of an individual treatment plan and the provision of services on and off site.

Population Served

Adults 18 and older who meet the following criteria:

• Individuals who have had multiple, lengthy or frequent admissions to a SOF and/or community inpatient psychiatric unit.
• Individuals who may be at imminent risk of hospitalization, who may be more appropriate for less restrictive services that may be available in the community.
• Individuals who have a serious and /or chronic mental illness and who need ongoing services to remain in the community, with a particular emphasis on those being discharged or deflected from a SOF.
• Individuals who are Medicaid eligible to receive services pursuant to DHS/OMH Medicaid Rule 132.

Program Goals

To provide community-based mental health psychiatric treatment services; including, psychiatric evaluation, medication services (prescriptions, administration, monitoring and self-medication training), individual and group counseling and psychotherapy, client-centered consultation, case management, and crisis prevention and intervention:

Program Services

• Initial service needs evaluation;
• Mental Health Assessment, comprising a Social History and Clinical Assessment;
• Psychiatric evaluation, when indicated;
• Psychological Assessment, when indicated and ordered by a physician;
• Individual Treatment Plan (ITP) developed, implemented and modified with the active participation of the person served.

Psychiatric Treatment Services

• individual counseling and/or psychotherapy;
• family/couples counseling and/or psychotherapy;
• group counseling and/or psychotherapy;
• psychotropic medication;
• medication administration, monitoring and self-medication training

Client-centered Services

• consultation with other providers;
• referral, follow-up and coordination of services with other providers; such as Office of Rehabilitation Services, Public Aid, Social Security Administration, Substance Abuse Programs, Support Groups and the Will County Community Health Center for medical treatment;
• mental health case management services;
• crisis intervention services;

Program Staffing

Adult Outpatient Services are provided by a staff of professionals including:

• Licensed Clinical Professional Counselors;
• Licensed Clinical Social Workers;
• Registered Nurses;
• Board Certified or Eligible Consulting Psychiatrists;
• Bachelor Level Case Managers.

In addition, there are 6 Board Certified or Eligible Consulting Psychiatrists.

Program Locations

There are three locations in Will County where Adult Outpatient Services are available:

Joliet Office 501 Ella Avenue Joliet, IL 60433

Northern Branch Office 323 Quadrangle Drive Bolingbrook, IL 60440

Eastern Branch Office 44 Town Center Drive University Park, IL 60466

There is one central intake phone number: 815-727-8521.